In growing companies, as software systems become complex and extensively engineered, maintenance can be a challenging problem. Moreover, when high profile bugs arise and/or a lack of system availability arises, it can have disruptive consequences on a business. Hence there is little room for mistakes in these crucial systems.
Here at Grio we strive to constantly improve the quality of our software. But what exactly does that mean? Is there a way to measure software quality? What are the metrics? What are the tools needed for this endeavor?