Author Archives: Richard Chen

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October 7, 2022

Breaking Past the Dreaded UX Paralysis

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Imagine this…

You’re the lead user experience (UX) designer on a new client project. The project is in the early stages, but things are going well. You’ve completed the user story workshop, you have a good grasp of the client’s vision, you’ve established a comfortable relationship with the client, and you are feeling great. 

You look up with a smile, and to your great surprise, everyone in the room is looking at you. What’s going on? Why are all eyes on you?

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posted

July 26, 2021

Who’s Watching You? Choosing a Better Browser

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What emotions do you feel when you see the Google Chrome, Internet Explorer, Firefox, or Microsoft Edge logos? You might feel a sense of familiarity, comfort, or the sense that you are looking at something you are used to using. 

Do you feel fear? If not, you probably should. In this post, I am going to be examining the data privacy issues of modern browsers and introduce alternative options that are focused on keeping you, and your data, safe. 

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posted

September 14, 2020

Defining Talent in UX Design

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There have been countless books written on talent, we know talent when we see it, and we can sense talent in people around us. While most of us have a fundamental understanding of what the word “talent” means, most of us would have a hard time clearly defining it.

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posted

April 9, 2019

Fear and Empathy in Design

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Last Christmas, I had a minor family tech crisis (we’ve all had those, right)? I was visiting my parents, and my mom asked me to AirDrop some photos from my iPhone to hers. I’ve AirDropped photos probably a hundred times, but this time, for some reason, it didn’t work. My phone showed the photos as “sent”, but they weren’t appearing on my mom’s phone.

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